Analysis of the Influence of Security Perception on the Level of Public Concern in Using the DANA Application
(Analisis Pengaruh Persepsi Keamanan terhadap Tingkat Kepedulian Masyarakat dalam Menggunakan Aplikasi DANA)
DOI:
https://doi.org/10.12026/sym.v1i1.081Keywords:
DANA Application, Digital Wallet, FinTech, Level of Concern, Perception of SecurityAbstract
This study examines how public anxiety levels when using the DANA e-wallet application are impacted by security perception. Data were gathered from 24 observations of news and social media (App X) using a quantitative method using simple linear regression (OLS) using EViews 12. The findings show that anxiety levels are strongly impacted negatively by security perception (coefficient -0.307849; p-value 0.0054), accounting for 39.11% of the variation (R² = 0.391052). While news frequency turned out to be negligible, the traditional assumption tests (normality, heteroscedasticity, multicollinearity, and autocorrelation) were fulfilled. The results highlight how crucial proactive security communication is in reducing user concern. The study suggests creating techniques for educating people about digital security and investigating other psychological aspects.
Abstrak
Studi ini menganalisis bagaimana tingkat kecemasan publik saat menggunakan aplikasi dompet digital DANA dipengaruhi oleh persepsi keamanan. Data dikumpulkan dari 24 pengamatan berita dan media sosial (App X) menggunakan metode kuantitatif dengan regresi linier sederhana (OLS) menggunakan EViews 12. Hasil penelitian menunjukkan bahwa tingkat kecemasan dipengaruhi secara negatif yang signifikan oleh persepsi keamanan (koefisien -0.307849; nilai p 0.0054), yang menjelaskan 39,11% variasi (R² = 0.391052). Meskipun frekuensi berita ternyata tidak signifikan, uji asumsi tradisional (normalitas, heteroskedastisitas, multikolinearitas, dan autokorelasi) terpenuhi. Hasil ini menyoroti betapa pentingnya komunikasi keamanan proaktif dalam mengurangi kekhawatiran pengguna. Studi ini menyarankan untuk mengembangkan teknik pendidikan tentang keamanan digital dan menyelidiki aspek psikologis lainnya.
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